HiSoft Internet Banking solution for Maritime Banking Vietnam

Challenge

• Demand for Advanced Online Services
• User Experience for Diverse Clients
• Security Standard
• Comprehensive Feature Set
• Personalization through AI

Hisoft’s Solution

• Created an Internet Banking Solution based on microservices architecture
• Utilized Rest API* and Message Queue** for seamless core banking system integration
• Integrated Electronic Know Your Customer (eKYC), Fee Engine, Messaging Platform, AI, etc for customer behavior analysis and tailored recommendations

Results

• Increased adoption of online banking services
• Improved system reliability and reduced fraud risks, increasing customer trust
• Elevated service quality with diverse banking features, aiding customer retention
• Personalized user experiences driven by AI insights, boosting customer satisfaction.